Q: Do I need to be home for the window cleaning appointment?

It depends on the service package you choose! Exterior-Only Cleaning: You do not need to be home as long as our team has access to the entire perimeter of your house (unlocked gates, pets kept inside, etc.) and all windows are securely shut. Interior Cleaning: We do require someone to be home to let our team inside and ensure we can safely access every room.

Question 1

Do I need to be home for the window cleaning appointment?

Accepted Answer

It depends on the service package you choose!

Exterior-Only Cleaning: You do not need to be home as long as our team has access to the entire perimeter of your house (unlocked gates, pets kept inside, etc.) and all windows are securely shut.

Interior Cleaning: We do require someone to be home to let our team inside and ensure we can safely access every room.

Question 2

What happens if it rains on the day of my appointment?

Accepted Answer

Light rain won't stop our team! Rain itself doesn't dirty windows—it's actually clean water. Windows become dirty when rain mixes with existing dust, pollen, and grime on the glass. If your windows are already clean, a light rain will just slide right off.

When we reschedule: We closely monitor local weather. If there are heavy downpours, high winds, or severe thunderstorms that compromise the safety of our team or the quality of the finish, we will promptly contact you to reschedule for the next available clear day.

Question 3

How often should residential windows be cleaned?

Accepted Answer

For the best balance of maintenance and clarity, we recommend a full Interior & Exterior clean twice a year, typically during spring and fall. However, many homeowners choose to do an Exterior-Only touch-up during the summer months to clear away heavy seasonal pollen, spiderwebs, and dust storms.

Question 4

Can you clean windows with hard water stains or construction debris?

Accepted Answer

Standard window cleaning removes everyday dirt, pollen, bird droppings, and rain spots. Heavy mineral staining (hard water spots from lawn sprinklers) or construction debris (like dried paint, plaster, or silicone stickers) require specialized restoration techniques and tools.

If your windows have these specific issues, let us know during the bidding process so we can quote them accurately as an add-on service.

Residential Window Cleaning Services

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Why Choose Our Screen Cleaning Service

Built on a 40-Year Family Legacy

Comprehensive and Custom Cleaning Packages

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Frequently Asked Questions about Screen Cleaning

Get answers to common questions about our screen cleaning services.

Do I need to be home for the window cleaning appointment?

What happens if it rains on the day of my appointment?

How often should residential windows be cleaned?

Can you clean windows with hard water stains or construction debris?

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